
Markets in Motion
Data collection techniques available
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Strategic Issues We Can Help You Address
Identification and ranking of customer preferences and willing
trade-offs
Detection of ideal product mix/design for selected
geographies/buyer segments
Descriptive buyer profiles, focusing on geography,
demographics and
psychographics
Segmentation studies - What do the "birds of a feather" look
like that are flocking together for your specific product type or location?
Where can you find more customers like the ones you already have?
Competitive analyses - Who does the public envision as your
primary competition? How can you set yourself apart for a distinct
competitive advantage in today's economy?
Non-buyer/Exit analyses - Why are people not buying from you or repeating
visits?
Where are they going instead?
Pricing analyses - Core product, optional/standard features,
value added services.
Company image - How do you measure up to your competition? What do your
customers really think of you and your business? Would they recommend your
company without reservation?
Recognition of employee satisfaction - How happy are your
workers? What steps can you take to ensure they stay with you after you
invest in their training? Are you offering the right benefit structure for
your current employees?
Company awareness tracking - How many people in your primary
service area even know you exist? What advertising mediums work best for
your specific target market?
Copy testing - What messages reverberate with your customers?
What are their "hot buttons" that motivate positive purchase behavior?
Vertical integration with current customers - What can you
offer that you presently don't? What products or services would generate
additional customer loyalty?
Consumer goods - package design and taste testing.
Full Service Custom Market Research
Sally A. Markham
Markets in Motion
215 Eagles Circle
Alpharetta, GA 30004
678-908-1913
MarketsInMotion@comcast.net
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